Website hosting & maintenance
Website Hosting & Care With Someone You Can Contact
Keep your business information current and know where to turn when your website needs attention. Work directly with Eileen Forte, with hosting, content updates, and technical support defined in your arrangement.
Personal service from Eileen Forte · Modesto, CA & nationwide
Built around your business
A website with ongoing support.
- HostingClient website hosting on our dedicated server.
- Content updatesMinor text, image, and business-information changes within your plan.
- BackupsDaily backups, with retained weekly and monthly copies.
Ongoing support in practice
Keeping Denise Travels’ Rental Information Current
A real example of recurring updates that support a client’s day-to-day business.
Denise Travels
Useful Information, Updated as the Business Changes
The need: Denise Mayer provides timeshare rental information that changes as prices and available options change.
The ongoing work: Denise sends updated rental details in a spreadsheet once or twice a month. Eileen updates the website information and its presentation for desktop, tablet, and phone visitors.
The practical benefit: Visitors can review the updated rental information and contact Denise about booking and availability.
This client’s established arrangement includes these updates in the monthly hosting/service fee, with updates typically made within a day of receiving the information. Scope and turnaround for other websites are agreed separately.
Your website care arrangement
Know What Is Included Before You Begin
Website Essentials and Expanded Business Website include hosting and minor content maintenance at their listed monthly rates. Total Visibility is individually scoped. The details below explain what is included and what we agree for your particular website.
| Service | What your arrangement covers |
|---|---|
| Hosting | Included with Website Essentials and Expanded Business Website hosting arrangements; included in the custom Total Visibility proposal. |
| Content changes | Minor changes to existing text, photos, contact details, and other supplied information within the agreed scope. Any allowance or limit is specified in your arrangement. |
| Software updates | The software covered and update schedule are agreed for your site. Minor content maintenance alone does not define a software-update service. |
| Backups | Hosted client websites have daily backups, with retained weekly and monthly copies. Available restore points and restoration work are assessed when help is needed. |
| Website checks | Availability monitoring, contact-form checks, mobile usability reviews, and performance testing can be scoped for your website. Your proposal states the checks and frequency. |
| Support | Contact Eileen by phone or email. Published business hours are Monday–Saturday, 9am–5pm Pacific. Any response target or emergency arrangement is agreed in writing; a response target is separate from a repair completion time. |
| Additional work | New pages, major design changes, integrations, and technical remediation outside the plan receive a separate scope and estimate. |
Ongoing care
Practical support for your business website.
01
Keep information accurate
Update contact details, service descriptions, staff biographies, hours, calendars, and other information as your business changes.
02
Make everyday changes easier
Send us the text and images you want changed. We review the request, clarify the scope, and help you keep the website useful to visitors.
03
Have a recovery starting point
Backups support restoration when needed. Contact us promptly about a problem so we can review the available backup copies and appropriate next steps.
Everyday changes and larger projects
Clear Boundaries for the Work
Minor maintenance
Our hosting packages include minor website maintenance. Common examples include:
- Replacing a photo or updating existing text
- Changing contact information or business hours
- Updating staff details or service information
- Adding supplied content to an existing area, within the agreed scope
Work to discuss separately
Larger changes may need their own estimate. Examples include:
- New pages or a new section of the website
- Major layout changes or a redesign
- New integrations, booking tools, or online-store features
- Technical remediation or specialist work outside the plan
We confirm the scope before additional work begins.
Requesting a change
A straightforward way to keep things updated.
01
Send the details
Tell us which page needs attention and include the replacement text, images, or instructions.
02
Confirm the scope
We check whether the request fits your maintenance arrangement and discuss any additional work or estimate.
03
Review the update
We make the agreed changes and you review the updated information. Let us know if anything needs clarification.
Helpful answers
Hosting and maintenance FAQs
What does the monthly hosting and maintenance fee cover?
The fee covers hosting and minor website maintenance within your selected arrangement. Review Services and Prices and confirm the included work, exclusions, and any additional charges before selecting a plan.
Can you help if my website is hosted elsewhere?
Yes. We also offer website work for clients who use their own hosting. Access, compatibility, the condition of the website, and the work required affect the scope and estimate.
Do you keep backups of hosted websites?
We maintain daily backups of client websites on our hosting, with retained weekly and monthly copies. If you need recovery help, contact us so we can check which copies are available and assess the work required.
Are plugin updates, security work, and emergency support included?
Ask us to confirm these items for your particular website and plan. Minor content maintenance does not automatically include every technical task or an around-the-clock response commitment.
Can I make updates myself?
Ask about access and instruction for the parts of your website you want to manage. We can discuss which updates you prefer to handle and which you would like us to complete.
Your next step
Let’s find the right support for your website.
Tell us where your website is hosted, what you need updated, and how much help you want after launch.